Professional Maturity Model
Development of professionalism and organisation

Professionalism and organisation

Professionals are the driving force behind our organizations. We increasingly want to give them the space to do their work independently, and we place the development of our organizations in their hands.
At the same time, we want to focus our organizations more on realizing value with external partners and make them more adaptive.
But is your organization ready for that? And are your professionals ready for that?

The desired developments of organizations often relate to a more vigorous orientation to public value, alignment with external dynamics, alignment with the wishes of customers / clients / citizens / students / ..., effective internal and external cooperation or, for example, the quality and topicality of services or Products.

However, it turns out to be not easy to achieve this. Developments in that direction also require different qualities of employees.
For instance:

  • The team does not work from its own insights and perspective, but mainly from the customer, client, citizen, student, ...
  • Good cooperation with other teams or with external parties is necessary.
  • In order to optimize the delivered quality, it is necessary to adress in the team the personal performance and professional behavior.
  • Often a different organization of the processes is desired, but everyone is very busy, busy, ...
  • In such a development, your professionals need more 'professional space', but that does not fit well with the current internal cooperation and management.

Obviously, overcoming such 'obstacles' requires more than having your professionals 'well-trained'. Development of an organization therefore requires the development of professionalism. But professionalism cannot be developed without the development of the organization.

Which professionalism suits the desired developments?
This model shows what the pillars are under contemporary professionalism.

The first pillar is personal professionalism: well-educated, capable of acting independently, reflective.

The second pillar indicates that the professional is focused on delivering a team performance, interaction and feedback: collective professionalism.

The third pillar brings dynamism to the model: by connecting with the team, customers and stakeholders, but also with the actual societal developments and topicality of the field, the professional remains connected to changing wishes and developments. This pillar is foundation and connection: the connected professionalism.

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Most of the elements of professionalism mentioned here are not developped by your employees from initial education. So this will have to be developed on the job.